Last updated: 18 August 2026
At Aristidou, we carefully prepare each order and select an appropriate delivery method according to its destination, weight, dimensions and the nature of the products ordered.
Below you will find the main information concerning shipping, delivery and payment for orders placed through aristidou.gr.
Orders can be shipped throughout Greece.
Most orders are dispatched using ELTA Courier Porta Porta or another cooperating courier or freight company, depending on the destination and the characteristics of the shipment.
Large, heavy or bulky products, including large canvases, stretcher frames, oversized paper, model-making materials or other high-volume orders, may be dispatched through a cooperating freight company where this is a safer or more economical delivery method.
Where a different shipping arrangement is required, we may contact you before dispatch.
Where available during checkout, you may choose to collect your order from our physical store:
Aristidou
158 Korinthou Street
Patras 26223
Greece
Please wait until you receive confirmation that your order is ready before visiting the store for collection.
Online product availability does not necessarily mean that the complete order is immediately ready for pickup.
Aristidou may ship to selected international destinations, depending on:
Available shipping options for your destination are displayed during checkout where supported.
Orders delivered outside the European Union may be subject to customs duties, import taxes or other charges imposed by the destination country's authorities. These charges are not imposed by Aristidou unless expressly stated otherwise before purchase.
Orders placed on business days for products that are in stock are normally prepared and processed within 1-2 business days.
Processing may take longer during:
Order processing time is separate from the subsequent carrier delivery time.
After an order has been processed, courier shipments are normally delivered within approximately 2-3 business days, depending on the destination.
Orders dispatched through a freight company or another appropriate delivery method are normally delivered within approximately 2-5 business days after processing.
These are estimated delivery times and not guaranteed delivery dates.
Island, remote or difficult-to-access destinations may require additional delivery time.
Mandatory consumer rights concerning non-delivery or excessive delay remain unaffected.
Shipping charges are primarily determined by:
Where the checkout system can automatically calculate shipping, the applicable charge is displayed before the final order is submitted.
Bulky or unusually heavy orders may require a different transport method or individual shipping calculation.
In such cases, we may contact you before dispatch.
The minimum online order value is €1, unless a different minimum is displayed by the checkout system for a particular transaction.
Where the selected carrier provides online tracking, a tracking number or tracking facility may be made available.
Updates after dispatch may depend on the information system operated by the relevant carrier.
Delivery may occasionally be delayed due to circumstances including:
If your order is significantly delayed, please contact us so that we can investigate the shipment status.
We recommend checking the external condition of the parcel upon delivery.
If the package shows obvious serious damage, you may notify the carrier at the time of delivery.
If you discover that a product has been damaged in transit, please contact us as soon as possible at aristidouprint@gmail.com or +302610270010.
To help us investigate quickly, please provide where possible:
This procedure helps us investigate the damage and does not restrict your statutory consumer rights.
If your shipment appears significantly delayed or has not been delivered within the expected period, please contact us.
We will check the shipment status with the relevant carrier and inform you of the outcome.
For consumer orders, responsibility for goods until delivery is governed by applicable law and the Terms and Conditions of the online store.
Available payment methods are displayed during checkout.
Depending on the destination, delivery option and order, payment methods may include:
Where cash on delivery is available for your order, payment is made to the courier upon delivery.
Any applicable cash-on-delivery charge will be displayed before the order is completed.
Where store pickup and payment at collection are available, payment may be made at the store when the order is collected.
Orders may be prepaid by bank transfer to one of the following accounts:
National Bank of Greece
IBAN: GR6601102250000022502148764
VIVABANK
ΙΒΑΝ: GR5505700000000353114614482
BIC / SWIFT: PRXBGRAA
Beneficiary: ARISTEIDOY VIVLIOCHARTOPOLEIO KAI SIA L.P
We recommend including your order number and/or customer name in the payment reference.
After completing the transfer, you may send your payment confirmation to:
Orders paid by bank transfer may begin processing once payment has been confirmed.
Where displayed as available during checkout, electronic payment may be processed through a cooperating payment service provider.
The payment options displayed at checkout are the options applicable to your specific transaction.
Where an online payment is processed through a cooperating payment provider, payment details are handled through the provider's secure payment environment.
Aristidou does not need to receive or store your complete card details in order to process the order.
Further information on personal data processing is available in our Privacy Policy.
Product prices displayed on aristidou.gr are shown in euros (€) and include applicable VAT.
Shipping costs and any additional charges are displayed separately before the final order is submitted.
We make reasonable efforts to keep product availability information up to date.
If an ordered item is found to be unavailable, we will contact you as soon as possible.
Depending on the circumstances, you may be informed about:
We will not substitute a different product without your agreement.
Returns, the right of withdrawal, faulty products and related refunds are governed by the Returns Policy, the Terms and Conditions of aristidou.gr and applicable consumer protection legislation.
For questions concerning shipping, payment or the status of your order, please contact:
Aristidou
158 Korinthou Street
Patras 26223
Greece
Telephone: +302610270010
Email: aristidouprint@gmail.com
ΚΟΡΙΝΘΟΥ 158, ΠΑΤΡΑ | Νέα προϊόντα προστίθενται καθημερινά στο Aristidou.gr
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